Service Levels
Every client receives the highest personal and technological service levels available.
These include:
- A fully qualified estate agent.
- We only employ NAEA (national association of estate agents) qualified agents
- A bespoke colour brochure
(We provide you with a high quality laminated brochure printed on card)
- Full description of the property, including grounds.
(Property description and dimensions - Your property will be visited and prepared for sale by your local NAEA qualified staff member within the remit of the Estate Agency Act. We only employ fully qualified estate agents).
- Ultra wide angle photography.
(Ultra wide angle photography - We have invested in top of the range DSLR cameras and work very hard to show your home at its best).
- Full 360 virtual tour presentation including grounds.
(Full Virtual Tour - Creates panoramic views of all rooms and allows potential buyers to feel they have viewed already. Cuts down on wasted viewings and is a great sales tool. We go the extra mile and include garden areas/grounds where ever possible).
- A video presentation of the property with professional voice-over
We make a professionally edited video of your property and grounds which really presents your property to its best.
- 2D, 3D and interactive floor plan.
2D floor plans - A great way to show the layout of your property with the sizes and proportion of each room in relation to each other.
3D floor plans - Gives your property a show house appearance by inserting fixtures and fittings automatically. Gives a deeper prospective to viewers.
- Energy Performance Certificates.
Energy performance certificate - If you are looking to sell you will need an EPC. Our EPCs are carried out by our qualified staff at the same time as the home visit to save you time and are ready within 24 hours to get your property on the market very quickly.
- Allocated personal property representative.
Personal assistant - To assist you with any questions or queries such as progress tracking. They liaise between all the property professionals involved in the sale of your property.
- In depth weekly property report.
- Advertising and marketing through the leading property portals such as
- Assisted viewings by your regular personal representative.
Your property will be advertised consistently on the largest property website portals in the UK. Over 150 websites generating 80 million property searches per month.
- Negotiation and sale.
All our negotiators are trained and highly experienced.
A comprehensive knowledge of your property, coupled with our in depth presentation and marketing skills, will appeal to potential purchasers and encourage a quicker sale.
The same representative will conduct each property viewing, ensuring that all the relevant information for your property is always available to the potential purchaser. It is this continuity of service that is so important.
The biggest complaint from vendors and purchasers alike is that the agent does not always know enough about the property he is showing a client. The other problem that always crops up is the difficulty in accessing information on the progress of a sale or the number of viewings. This lack of attention to detail often continues right through to the day of completion. With our level of personal service we ensure this does not, and will not happen.
We pride ourselves on the highest standard of service at all times.
Once we have prepared all of your details we will revisit you to go through all the different aspects of the proposed property presentation so you are 100% happy before the marketing campaign begins.